TERMS & CONDITIONS

Your contract [The CLIENT]

  • ​​​​​​​​​​​​​​​​​This contract and The CA Brand are governed by the laws of the United Kingdom, Scotland, Wales, and Northan Ireland. 

  • The CA Brand LTD is a company registered in England and Wales under company number 07627195. The CA Brand LTD has public liability insurance of £5,000,000.

  • The only way to add or change this agreement is to do so in writing, signed electronically by all parties.

  • By booking a Service with The CA Brand, you are agreeing to accept the following Terms & Conditions, which subsequently form your Contract (Legal Agreement)

 

DEFINITIONS 

 

VIDEOGRAPHER means freelancers, creatives, or operators working under The CA Brand LTD.

The CLIENT means any person, group of people, Organisation, or Company with whom “The CA Brand” enters into a contract, verbal or written, for the purpose of providing videography services by “The CA Brand LTD.”

SERVICE means any consultation, product, video shoot, 360 video booth, post-production, training option, offered or provided to “THE CLIENT’' by “The CA Brand”

 

FORCE MAJEURE means any unforeseeable event, out-with the control of the “The CA Brand” or the “THE CLIENT’', such as a family death, adverse weather, or serious illness

 

TCS & CS

 

CONSULTATIONS

The CA Brand offers a free digital consultation service to the CLIENT via any digital platforms [Zoom, Skype, WhatsApp, emails, and telephone calls] in order to outline broadly what the CLIENT requires of The CA Brand. A face to face consultation can also be arranged if needed. Any additional meetings or site visit requests will be charged. The CA Brand will contact you either by phone or email a few days before your event to ensure that there have been no last-minute changes to the prior agreed plans.

THE CA BRAND COOPERATION

The CA Brand, promises to fulfill its obligation to the CLIENT(s). In any case of emergencies beyond our control such as family death, Forced Majeure, that requires The CA Brand to cancel, The CA Brand will make every effort to secure a reputable replacement. If a suitable replacement is not found, the CLIENT agrees that The CA Brand will return all payments received from the CLIENT(s). 

THE CLIENT'S COOPERATION

THE CLIENT agrees and understands that The CA Brand, will be the exclusive videographer(s) unless otherwise noted. The Parties agree that good faith, cooperation, and communication between them are important in obtaining a good result. The CA Brand recommends that the CLIENT identify important individuals during the event to the videographer(s) if they wish to have them filmed. The CA Brand will not be held accountable for not filming desired guests if there is no one to assist in identifying and gathering people. The CA Brand is not responsible if key individuals fail to appear or cooperate during filming, or for missed visuals due to details not revealed to The CA Brand or beyond the videographer(s) control. 

 

RETAINER & PAYMENT SCHEDULE

The CA Brand requires 30% of its agreed fee at the time of booking. This is a NON- REFUNDABLE RETAINER, however, The CLIENT has the right to cancel within 7 days of this contract with a full refund. Should The CLIENT cancel or otherwise breach this Agreement, the NON- REFUNDABLE RETAINER shall be liquidated for loss of bookings to The CA Brand. The CLIENT shall also be responsible for payment of any materials/charges incurred up to the time of cancellation. Otherwise, the retainer shall be applied towards the Final Total, with the remainder of the charges payable in full, two weeks prior to the date of the event. The CA Brand has a zero-tolerance for late payments. Any late payment will incur interest of 3% a day of your outstanding balance and the risk of a no-show from the videographer(s) and/or withholding of content. If the CLIENT does not make the agreed payment by its agreed date, all terms of this contract are null and void. 

 

FORCE MAJEURE 

The CLIENT agrees that the due performance of this agreement is subject to alterations or cancellation by The CA Brand to any cause beyond its control including but not limited to sudden illness, death, equipment failure, injury, a victim of crime, government lockdown, fire/explosion, storms and floods, natural disaster, disease outbreaks/epidemics/pandemics, severe weather conditions, earthquakes, wars, civil or military order, the act of God, the act of terrorism, shortage of material, and the failure of transportation. The CA Brand, will not be held responsible and will not be liable for the delay or failure in agreement. Please note that all the NON- REFUNDABLE RETAINER shall be liquidated for loss of bookings to The CA Brand if the CLIENT(s) cancels. Other payments received will be refunded. The CA Brand will try its best to work in collaboration with the CLIENT(s) if they wish to postpone making the transition as smooth as possible.

 

DATE CHANGE

In the event that the CLIENT(s) need to change its prior booked date(s) with The CA Brand, this can be accommodated once at no cost subject to availability. The CA Brand will not be held responsible if the CLIENT(s) date is not available. Should The CLIENT cancel or otherwise breach their Agreement, the NON- REFUNDABLE RETAINER shall be liquidated for loss of bookings to The CA Brand.
 

CANCELLATIONS

Should The CLIENT cancel or otherwise breach this Agreement, the NON- REFUNDABLE RETAINER shall be liquidated for loss of bookings to The CA Brand due to your date being secured. The CLIENT shall also be responsible for payment of any materials/charges incurred up to the time of cancellation. Otherwise, the retainer shall be applied towards the Final Total, with the remainder of the charges payable in full, two weeks prior to the date of the event.

 

ABUSE

The CA Brand has a zero-tolerance for any form of abuse and will not allow any form of abuse whether verbal, physical, or sexual. If any such incidents were to occur we would be forced to stop filming and vacate the premises, which may also lead to legal action where liable.

 

PARKING 

It is mandatory that The CA Brand and its team are provided with at least 2 parking spaces at each location. Failure to do so will incur the client extra charges.

 

HOUSE RULES

The CA Brand and its associates or employees are limited by the guidelines of the ceremony officials or reception site/venue management. CLIENT agrees to accept the results that may occur from said guidelines. Negotiation with the officials for moderation of guidelines is solely the CLIENTs responsibility. The CA Brand will, however, offer technical recommendations concerning such guidelines. 

 

BREAK

The CA Brand will require a break of 1 hour to have a hot meal. The CLIENT can provide a hot meal for The CA Brand team to avoid the team leaving the premises for a break. If the CLIENT is unable to provide a hot meal for The CA Brand’s Team, please do bear in mind that the team will be leaving the premises to have their break. Leaving the premises could lead to vital parts of the day being missed.  

 

PAPARAZZI 

All of your guests will have digital cameras and all your guests will want to photograph or film the occasion. In the spirit of cheerful cooperation, the client agrees to give the videographers from The CA Brand precedence over their guests in order to capture footage required for your event. We cannot be held liable for lack of footage if guests taking their own photos and film of the event have continually interrupted the Cinematographer's work. 

 

DRONES / AERIAL FILMING

The CA Brand has experts who have extensive experience in flying our drones. We, however, do not own a CAA license. Whilst most venues are fine with us flying the drone on their site, we do advise that you check with your venue before booking us for your event if having drone footage is paramount to you. Make sure that you have all the permission needed in writing and that external costs are met. We will not be liable for any costs that were not agreed to during the booking process. 

 

CONTENT LIABILITY

The CA Brand will take the utmost care and respect of the content, its exposure, storage, and processing the footages/images, but cannot and does not, guarantee that footages/images of the event will not be lost, stolen, or destroyed for reasons within or beyond The CA Brand control. CLIENT further agrees that the limit of liability for a partial loss of originals shall be a prorated amount of the exposures lost based on the estimated percentage of the total number of original footage and content. 
 

IMAGES AND COPYRIGHTS

All films/images produced by The CA Brand are protected by Copyright Law (all rights reserved). Upon final payment by CLIENT, The CLIENT is granted a limited license to use and display resulting films for personal use only. Footages may not be altered or reproduced in any manner without prior written permission of The CA Brand. The CLIENT must obtain written permission from, and compensate the theCA Brand prior to the CLIENT, its associates, friends, or relatives publishing or selling the footages. 

 

MODEL RELEASE

The CLIENT hereby grants to The CA Brand and successors, heirs, executors, administrators, assigns, attorneys, representatives, and agents, the irrevocable and unrestricted right to use and publish films of the CLIENT or in which the CLIENT may be included, for editorial, trade, advertising, digital marketing or any other purpose and in any manner or medium; to alter the same without restriction; to copyright the same. The CLIENT hereby releases The CA Brand and all associates representatives and assigns from any and all claims, actions, demands, suits, liabilities, damages, expenses, and obligations of any kind arising from or related in any manner to The CA Brand use of said footages. 

 

COMPLETION SCHEDULE

Highlight films are expected to be ready for proofing within 24 weeks of the event date. Packaging and DVD/USB/Hard Drive/ creation are expected within 8 weeks after the CLIENT approves the highlight film.  

 

COMPLAINTS

The Client should first raise any complaints with The CA Brand in writing within 21 days from the date of receipt of all visuals.

THE CA BRAND AND COVID-19

The CA Brand LTD is taking the COVID-19 virus very seriously. We will take precautions relating to the Health & Safety guidelines provided by the government in order to make our CLIENT'S safe and to minimise all the risks of the disease transferring.

  • To protect the CLIENT, The CA Brand reserves the right to cancel or postpone any pre-booked services should it be deemed to have a risk of transferring the COVID-19 virus.

  • The cancellation may result in any pre-paid monies being returned to the customer. The cancellation or postponement cannot result in the client seeking any compensation from The CA Brand.

  • The client should contact The CA Brand if they have symptoms of COVID-19 or could be deemed as a higher risk of having the virus due to their environmental situation.

  • The CA Brand services will change in compliance with Government updates, policies, and guidelines.

  • The CA Brand cannot be held liable for any actions relating to the spread of COVID-19, which are out-with or without control or attempts to minimise the risk.

  • The CA Brand cannot be held liable for any failure by venues or persons to practice risk reduction strategies relating to minimizing the risk of transfer of COVID-19.

  • The CA Brand will comply with Government legislation and regulations relating to COVID-19.

  • The client has the right to cancel a booked service should they be affected by COVID-19. We, however, encourage the CLIENT to postpone to a safer date. Should the CLIENT have concerns relating to COVID-19, please speak to The CA Brand about your concerns. Cancellation due to COVID-19 will not incur any penalties, however, the NON- REFUNDABLE RETAINER may be liquidated for loss of bookings to The CA Brand and or against prior work carried out such as administration work, and consultation.